Privacy Policy

Last Updated on August 5, 2019

This statement outlines the policies of Reboot Healthcare PBC (“Reboot” or “we”) regarding the collection and use of your personal information from your visit to our website (reboothealthcare.com) and your use of Reboot’s other Internet services, such as email notifications, news digests, forum or event participation, listservs, and blogs. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information.

What personal information do we collect from the people that visit our website?

Access to public areas on the Reboot web site does not require registration. However, Reboot collects general information about the usage of this website as well as any personal information that you provide. The personal information we collect depends on how you choose to make use of our website and our services.

To monitor site usage and improve the quality of our website, we gather general information about the use of our site. We may use Web server logs and industry-standard website statistics software to count the number of users who visit our website, to track views of particular pages, and to generate other statistics about our website. However, we do not track individual users’ visits to our website.

When visitors to our website register for discussion forums, apply for scholarships or sponsorships, order products, register for events, or sign up for services, we will collect personal information necessary to process the transaction. This information may include your name, address, telephone and fax numbers, email address, and credit card number or other payment information, and other information we may request (such as occupation, industry background, and areas of interest). The personal information you provide is encrypted and sent to us using a secure method, and we have taken and will continue to take reasonable steps to ensure secure and safe transmission. However, no one can guarantee that third parties, especially those willing to act illegally or inappropriately, cannot get access to information intended as private, whether transmitted via the Internet or otherwise.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

      • To improve our website in order to better serve you.

      • To allow us to better service you in responding to your customer service requests.

      • To administer a contest, promotion, survey or other site feature.

      • To send periodic emails regarding your participation or other products and services.

      • To follow up after correspondence (live chat, email or phone inquiries)

In connection products and services offered by or through Reboot (such as programs and seminars), we also may ask for personal information such as your name, address, email address, telephone and fax number as well as other information, such as your area of interest, type or nature of employer, and profession. We use this information to improve our offerings to participants and may share such information with program sponsors and presenters so they may improve and focus their presentations and offerings. We also may use this information to distribute marketing materials by mail or email. Our customers can elect not to receive certain printed mailings, or email notices from Reboot by contacting us using the methods listed at the end of this policy. However, electing not to receive any of these communications may mean that you will not receive important notices about our products, events, or services that may be useful to you. In addition, Reboot occasionally provides the names, email addresses, and mailing addresses of registrants for summits, conferences, and programs to third parties for promotional mailings, but we restrict such third parties from otherwise using or retaining such information. Customers can elect not to be included in lists provided to third parties by contacting us using the methods listed at the end of this document.

We may share with third parties aggregate, anonymous information about overall usage of our website and our other Internet services to provide general information about our Internet services, sell advertising, or establish sponsorships or other business relationships. In this process, we do not share any information about specific users.

How do we protect your information?

We employ third parties to assist us in fulfilling order and other requests involving payment, and these third parties will have access to certain personal information to perform their services for us. We take reasonable steps to limit the use of all such personal information by these third parties to performance of these services and to obligate them to handle information appropriately and confidentially. These third parties are: https://squarespace.com; https://clickfunnels.com; https://sendgrid.com , and https://websitetoolkit.com.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Our vendors implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and information is not stored or processed on our servers. The gateways we use are https://www.stripe.com and https://www.paypal.com.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save user's preferences for future visits.

  • Keep track of advertisements.

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

  • Help remember and process the items in the shopping cart.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

  • If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly.

However, you will still be able to place orders by contacting us at 562-395-0448.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

      • Remarketing with Google AdSense

      • Google Display Network Impression Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.

  • Our privacy policy will be linked on our website pages.

  • Our Privacy Policy link includes the word 'Privacy' and can easily be found on any page of our Website.

  • You will be notified of any Privacy Policy changes on our Privacy Policy Page

  • You can change your personal information

    • By emailing us at privacy@reboothealthcare.com

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

Yes, we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to anyone under the age of 18 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

      • Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

      • Send information, respond to inquiries, and/or other requests or questions

      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • If at any time you would like to unsubscribe from receiving future emails, you can choose the “Unsubscribe” option from the footer of any email you have received from us and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us at privacy@reboothealthcare.com.

Last Edited on 2019-08-05